Accessible Parking Permit Scheme
Apply for a disabled parking permit
Victoria is transitioning to the new Accessible Parking Permit
(APP) Scheme and online administration system.
From 22 March 2021, our Council will be transitioning to the
new APP Scheme. Our residents and organisations who require a new permit, or
need to renew or replace a permit, will need to apply with the new application
process.
The new APP Scheme will streamline the application process,
making it easier, simpler and consistent across the state. The new permit also
will better align with the COAG 2010 Australian Disability Parking Permit
Scheme (ADPS).
Improvements to the Scheme include:
- Introduction of temporary permits for 6, 12 or 24 months,
- Increased permit length, from 3 years to 5 years for
individuals
- Introduction of a permanent disability classification, so
reassessments are not required for some people’s future permit renewals,
- A new single and secure state-wide permit design that will
reduce the misuse of permits,
- The inclusion of occupational therapists as assessors, in
addition to GPs, and
- Double Time (green permits) and permits for organisations
will continue under the new scheme.
How to Apply
Individual applicant – renewing or applying for a new permit
- Start your application online at
accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS*
- Take your reference number to your GP or occupational
therapist
- Your GP or occupational therapist will complete an online
assessment and submit your application
- Your local council will review the application
- If your application is successful, you’ll receive your
permit in the mail.
*A paper-based version of the application is available if
you don’t have access to a mobile phone or the internet. Please contact our
customer service centre if you require a paper form.
Organisation – renewing or applying for a new permit
- Start your application online at
accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS and
email
- Your local council will review the application
- If your application is successful, you’ll pick up your
permit at the council.
Replacing an Existing Permit
- Start your replacement application online at
accessibleparking.vic.gov.au
- You’ll receive a replacement application reference number
via SMS and email
- Your local council will review the application
- If your application is successful, you’ll pick up the permit
from your council.
Assistance
Help is here! Find more information to common
questions, application process and dispute resolution read the FAQs.
Still need help?
If you need assistance with your application, or have
questions on changes in the new APP Scheme, contact Council on 1300 520 520.